Shipping policy
📦 Johyval Fashion Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Rates & Delivery Time
We offer the following shipping options:
- Standard Shipping (U.S.): 5–10 business days
- Express Shipping (U.S.): 2–5 business days
- International Shipping: 7–20 business days (depending on location)
Shipping costs are calculated at checkout based on your location and selected shipping method.
3. Free Shipping
We offer free standard shipping on orders over $50 (U.S. only).
4. Shipping Locations
Johyval Fashion currently ships to:
- United States
- Selected international countries
If your country is not listed, please contact us before placing your order.
5. Tracking Your Order
Once your order ships, you will receive a tracking number via email.
You can use this number to track your package in real time.
6. Delays
Delivery times are estimates and may be affected by:
- Weather conditions
- Carrier delays
- Holidays or high demand
Johyval Fashion is not responsible for delays caused by shipping carriers.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery.
📞 Phone: +1 (239) 200-7790
📧 Email: Valbrunejohanne006@gmail.com
We will work with the carrier to resolve the issue as quickly as possible.